Sales policy

Sales Policy of Matchtopis

Effective Date: March 31, 2025

Website: https://matchtopis.com
Hotline: 847-710-0265
Address: 524 W 57th St, New York, NY 10019
Email: contact@matchtopis.xyz

At Matchtopis, we strive to provide you with a seamless and enjoyable shopping experience. This Sales Policy outlines the terms and conditions that apply to all purchases made through our website. By placing an order, you agree to comply with the terms outlined below.

1. Order Process

When you place an order on our website, you are making an offer to purchase the selected items. Upon receiving your order, we will send an email confirmation to acknowledge receipt and begin processing it for shipment. Please note that the order confirmation does not constitute an acceptance of your order. We reserve the right to reject or cancel any order at any time due to reasons such as product availability, pricing errors, or suspected fraudulent activity.

2. Pricing

All prices displayed on our website are in U.S. dollars (USD) and are subject to change without prior notice. Prices do not include applicable taxes, shipping fees, or other charges unless explicitly stated during the checkout process. While we make every effort to ensure that product prices are accurate, we reserve the right to cancel or modify your order in the event of a pricing error. You will be notified of any changes, and if necessary, any overcharges will be refunded.

3. Payment

We accept various payment methods, including credit cards (Visa, MasterCard, American Express, Discover), debit cards, and PayPal. Payment must be completed at the time of purchase, and your account will be charged once your order has been confirmed and processed.

We utilize trusted third-party payment processors to securely handle all transactions. Your payment information is encrypted during transmission to ensure its safety and security.

4. Sales Tax

Sales tax will be applied to orders based on the shipping address in accordance with applicable law. The tax amount will be calculated and displayed during the checkout process before completing your purchase.

5. Order Cancellation

You may request to cancel your order before it is processed for shipment. If your order has already been shipped, we cannot cancel it. In this case, you may return the item(s) in accordance with our Return Policy once the package arrives.

We reserve the right to cancel any order at our discretion, including due to suspected fraud or if the product is no longer available.

6. Shipping and Delivery

Please refer to our Shipping Policy for detailed information regarding shipping and delivery. We strive to ship orders promptly and offer a variety of shipping options. Delivery times may vary based on your location, product availability, and the shipping method selected at checkout.

Please be aware that delivery times are estimates and not guaranteed. We are not liable for delays caused by third-party carriers or any events beyond our control.

7. Returns and Exchanges

We aim to ensure your satisfaction with every purchase. For detailed information on how to return or exchange items, please refer to our Return Policy. Items must be returned in their original condition, unused, and with all original packaging to be eligible for a refund or exchange.

Certain products may be non-returnable, such as personalized items, final sale products, or perishable goods. Please consult our Return Policy for exclusions and specific return guidelines.

8. Refunds

Refunds will be issued according to the original payment method. If you return an item, we will process your refund once the item is received and inspected. Please allow several business days for the refund to be reflected in your account.

9. Customer Service

If you have any questions or concerns about your purchase, or need assistance with your order, our customer service team is here to help. You can reach us via the contact details below:

We aim to respond to all inquiries within 1-2 business days.

10. Changes to Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be reflected on this page, along with the updated effective date. We recommend reviewing this policy periodically to stay informed of any changes.

11. Limitation of Liability

To the fullest extent permitted by law, Matchtopis will not be held liable for any indirect, incidental, special, or consequential damages arising from your use of the website or your purchase of products. Our total liability is limited to the amount paid for the specific product or service related to the claim.

12. Governing Law

This Sales Policy will be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. Any disputes arising from this policy or your purchase will be resolved in the state or federal courts located in New York County, New York.

Thank you for choosing Matchtopis. We are dedicated to providing you with a smooth and enjoyable shopping experience.