Introduction
Welcome to Vietnamese Traditional Cake. This Privacy Policy explains how we collect, use, and disclose your personal information when you interact with our website and services.
Information We Collect
Personal Information: When you make a purchase, create an account, or contact us, we may collect personal information such as your name, email address, phone number, billing address, and shipping address.
Payment Information: We collect payment information, including credit card details and other financial data, necessary to process transactions. This information is securely processed by third-party payment processors.
Order Information: We collect details about your purchases and order history.
Technical Information: We collect data about your device, browsing activity, IP address, and usage patterns through cookies and other tracking technologies.
How We Use Your Information
To Process Transactions: We use your personal and payment information to process orders and provide the mooncakes and services you request.
To Communicate with You: We use your contact information to send order confirmations, shipping updates, and promotional offers (with your consent). You may opt out of marketing communications at any time.
To Improve Our Services: We analyze technical and usage data to improve our website, enhance user experience, and develop new products and services.
To Provide Customer Support: We use your information to respond to inquiries, resolve issues, and provide support.
How We Share Your Information
Service Providers: We may share your information with third-party service providers who assist us with payment processing, order fulfillment, shipping, and other business operations. These providers are contractually obligated to protect your information and use it only for the purposes specified.
Legal Requirements: We may disclose your information if required by law, to comply with legal processes, or to protect our rights, privacy, safety, or property, or that of our users or others.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activity and improve your experience on our website. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our site.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage method can be guaranteed to be 100% secure.
